Agreement Overview
These Terms of Service govern your access to and use of the website of MoonBliss and the services provided by Suizhou Yuejia E-Commerce Co., Ltd., a company with its registered office at No. 12, Group 1, Guayuan Community, Nanjiao, Zengdu District, Suizhou - 441300, China (CN). The website and the services are developed and operated by the developer MoonBliss on behalf of the company. These terms apply to all visitors of the website and to every client who engages our services, and they are binding on both parties.
Please read these terms carefully before you use our website or engage our services. By accessing this website or by accepting a proposal from us, you agree to be bound by these terms. If you do not agree with any provision, you should not use our website or our services. If you have any question about a specific clause, we are glad to explain it before you commit to a project.
Acceptance of These Terms
You accept these Terms of Service when you first use this website, when you submit an enquiry through our contact form, or when you sign a proposal or agreement prepared by our team. If you are acting on behalf of a company or another organization, you confirm that you have the authority to bind that organization to these terms, and we may require additional confirmation of that authority in writing.
If you use our services on behalf of a third party, you remain responsible for ensuring that the third party complies with these terms. Your continued use of our services after we publish revised terms means that you accept the revised version, so we encourage you to review this page from time to time. A proposal that we send to you becomes binding only when both parties have signed it.
Description of Services
Suizhou Yuejia E-Commerce Co., Ltd. provides professional services in the field of computer systems design and related services. Our services include the design and development of e-commerce platforms, the integration of payment gateways, the design of logistics and inventory systems, the configuration of marketing automation, and the design of custom software systems for business operations.
Each engagement is documented in a proposal that describes the scope, the deliverables, and the schedule. The services you receive are limited to those described in your signed proposal, unless we agree in writing to expand the scope. We do not provide legal, accounting, or financial advice, and nothing in our deliverables should be read as such advice.
Eligibility and Client Obligations
Our services are intended for businesses and professionals. By using our services you confirm that you are at least eighteen years old and that you have the legal capacity to enter into a binding agreement. You agree to provide us with accurate, complete, and current information throughout the engagement.
You agree to cooperate with our team in a timely manner, to provide the materials and approvals we reasonably request, and to designate a single point of contact for the project. Delays caused by missing information or late approvals may affect the delivery schedule, and we will not be liable for delays that result from your failure to meet your obligations under this section.
Registration and Account Security
If we provide you with access to a client portal or to a management platform, you must keep your login credentials confidential. You are responsible for all activity that occurs under your account, and you agree to notify us immediately if you suspect that your account has been compromised.
We may suspend accounts that we reasonably believe are being used in a way that violates these terms or that puts our systems at risk. You may not share your account with any person, and you may not permit a person who is not authorized to use the account to access it. We are not liable for losses that result from your failure to safeguard your credentials.
Project Scope and Change Requests
Every project begins with a written proposal that defines the scope of work. The proposal lists the features, the deliverables, and the milestones. If you request changes that fall outside the original scope, we will prepare a change request that describes the additional work and any adjustment to the fees or the schedule.
No change is binding until both parties sign the change request. We will not perform out-of-scope work without a written change request, and we encourage you to approve change requests promptly so that the project stays on track. Work that we perform at your request without a signed change request is still subject to these terms and to the applicable fees. We also recommend that you confirm change requests in email so that both sides keep a clear written record.
Fees, Payment, and Invoicing
Fees for our services are set out in the proposal or in a separate agreement. Unless otherwise agreed, we invoice for projects according to the milestone schedule described in the proposal. Payment is due within thirty days of the invoice date unless a different term is stated in writing.
Late payments may accrue a reasonable interest charge at the rate permitted by law, and we may pause work on your project until overdue amounts are settled. All fees are stated in the currency agreed in the proposal, and any applicable taxes are added to the invoice as required by law. Fees do not include the costs of third-party services unless the proposal says otherwise. If you believe an invoice is wrong, please tell us within fourteen days and we will investigate without delay.
Delivery and Acceptance
We deliver the agreed outputs at the milestones and on the schedule described in the proposal. When we deliver a milestone, you have a review period to examine the work. During the review period you may submit reasonable requests for correction so long as those requests remain within the agreed scope.
We will correct defects and complete the work to a professional standard. If you do not raise any issue within the review period, the milestone is considered accepted. Acceptance of a milestone does not waive your rights in relation to defects that are discovered later and that are covered by the warranty described in these terms.
Intellectual Property Rights
All intellectual property that we create for you as part of a paid engagement, including source code, designs, and documentation, becomes your property upon full payment of all fees owed for that work. This transfer happens automatically at the moment of final payment, and we will sign any reasonable document needed to record the transfer.
You may use the deliverables for any lawful business purpose. We retain the right to use our general knowledge, skills, and tools in future projects, provided that we do not disclose your confidential information in doing so. Nothing in this section transfers ownership of our trade names, logos, or other brand assets.
Licenses Granted to the Client
During the term of an engagement and until you have paid all fees, we grant you a limited, non-exclusive license to use the work we deliver solely for the purpose of reviewing and testing it. Once all fees are paid, the license becomes perpetual and unrestricted, and the work becomes your property as described in the previous section.
This license does not extend to third-party components that are licensed separately. You agree to comply with the license terms of any third-party software that is included in our deliverables, and we will point out any third-party components that carry their own conditions so that you are aware of them before delivery.
Confidentiality
Both parties agree to keep confidential any non-public information received from the other party during the course of an engagement. This includes business plans, customer data, pricing, technical designs, and proprietary processes. Each party agrees to use confidential information only for the purpose of performing the engagement and to protect it with the same care that it uses for its own confidential information.
These obligations do not apply to information that is already public, that is lawfully received from a third party without restriction, or that is required to be disclosed by law. The confidentiality obligations in this section survive the end of the engagement.
Warranties and Disclaimers
We warrant that our services will be performed with reasonable skill and care and that the deliverables will conform to the specification described in the proposal. We do not warrant that the software will be free from errors, that it will operate without interruption, or that it will meet requirements that are not stated in the proposal.
To the maximum extent permitted by law, all services and deliverables are provided as is and without any other warranty, whether express or implied, including implied warranties of merchantability and fitness for a particular purpose. Any corrections we make under warranty do not extend the original warranty period.
Limitation of Liability
To the maximum extent permitted by law, neither party shall be liable to the other for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of revenue, loss of data, or loss of goodwill, arising out of or in connection with this agreement.
The total liability of each party for all claims arising under or in connection with an engagement shall not exceed the total fees paid by you for that engagement. The limitation in this section applies even if a party has been advised of the possibility of such damages. Nothing in these terms limits liability that cannot be limited by law, such as liability for death or personal injury caused by negligence or liability for fraud.
Indemnification
You agree to indemnify and hold harmless Suizhou Yuejia E-Commerce Co., Ltd. and its officers, employees, and agents from and against any claims, damages, losses, and expenses that arise from your use of our services, your breach of these terms, or your violation of any law or the rights of a third party.
We will give you prompt notice of any claim, and we will allow you to control the defence of the claim where it is in our interest to do so. We will reasonably cooperate with you in defending any such claim. This indemnity survives the termination of these terms.
Third-Party Services and Integrations
Our deliverables may rely on third-party services such as payment gateways, hosting providers, and analytics platforms. These third parties operate under their own terms and conditions. We do not control and are not responsible for the availability, performance, or policies of third-party services.
Where we integrate a third-party service at your request, you are responsible for maintaining the account and for paying any fees that the third party charges. We will provide reasonable assistance with the setup and configuration of third-party services as part of the agreed scope, and we will not be liable for the failure of a third-party service over which we have no control.
Support and Maintenance
The support you receive is described in your proposal. Some engagements include a support and maintenance period that begins at the date of launch. During that period we will respond to reported faults within the response times stated in the proposal and will fix defects that prevent the core functions of the system from working.
Changes that add new features are outside the support scope and are quoted separately. After the support period ends, you may purchase additional support at our then-current rates, subject to our capacity at the time. Support is provided during our normal business hours unless a different arrangement is agreed in writing.
Suspension and Termination
Either party may terminate an engagement for convenience by giving thirty days written notice. Either party may terminate immediately if the other party commits a material breach of these terms and fails to remedy that breach within fourteen days of receiving written notice.
Upon termination, you must pay for all work completed up to the date of termination and for any non-cancellable costs already incurred. We will deliver all work products that have been completed and paid for at the time of termination. We will not cancel work that has already been delivered and accepted, and neither party waives rights that have already accrued. Sections of these terms that by their nature should survive termination, including payment, confidentiality, and limitation of liability, will continue to apply.
Compliance with Laws
Both parties agree to comply with all applicable laws and regulations in the performance of this agreement. This includes data protection legislation, tax laws, export controls, and any law that applies to electronic commerce in the jurisdictions where the services are provided.
You agree that the content and products you sell through any system we build for you do not infringe the rights of any third party and do not violate any law. We will not design systems that we reasonably believe are intended to facilitate illegal activity, and we may decline work that would require us to violate the law.
Dispute Resolution and Governing Law
These terms are governed by the laws of China, without regard to its conflict of law provisions. We will first attempt to resolve any dispute arising from these terms through good-faith negotiation between the parties.
If the dispute cannot be resolved within thirty days, either party may refer the matter to the competent courts of the jurisdiction where the company is registered, and you agree to submit to the exclusive jurisdiction of those courts for any such dispute. Negotiation between the parties is conducted in good faith and with a genuine intention to settle. Nothing in this section prevents either party from seeking injunctive relief in any court of competent jurisdiction.
Severability and Entire Agreement
If any provision of these terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
These terms, together with any proposal, change request, or separate agreement signed by both parties, constitute the entire agreement between you and us and supersede all prior discussions, proposals, and agreements, whether written or oral. Any waiver of a provision must be made in writing and signed by the party granting the waiver.
Changes to These Terms
We may revise these Terms of Service from time to time to reflect changes in our services, the law, or our business practices. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you by email.
The version in effect at the time you use our services or sign a proposal is the version that applies to that use. You are responsible for reviewing these terms periodically. Your continued use of our services after a revision takes effect means that you accept the revised terms.
Contact Information
If you have any question about these Terms of Service, please contact us by email at connect@moonbliss.lol or by telephone at +16596007403.
You may also write to us at Suizhou Yuejia E-Commerce Co., Ltd., No. 12, Group 1, Guayuan Community, Nanjiao, Zengdu District, Suizhou - 441300, China (CN). We are glad to explain any provision of these terms before you commit to a project.